NOTICE
OF PRIVACY PRACTICES
THIS
NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT
YOU
MAY BE USED AND DISCLOSED AND HOW YOU CAN GET
ACCESS
TO THIS INFORMATION.
PLEASE
REVIEW IT CAREFULLY.
If you have any questions about this notice, please contact Carrie Lowery
of our office at (408) 837-0033 at 1065
Colorado Ave, Suite 3 Turlock, CA 95380
WHO WILL
FOLLOW THIS NOTICE
This
notice describes the information privacy practices followed by our employees,
staff and other office personnel. The practices described in this notice will
also be followed by health care providers you consult with by telephone (when
your regular health care provider from our office is not available) who provide
"call coverage" for your health care provider.
YOUR HEALTH
INFORMATION
This
notice applies to the information and records we have about your health, health
status, and the health care and services you receive at this office.
We
are required by law to give you this notice. It will tell you about the ways in
which we may use and disclose health information about you and describes your
rights and our obligations regarding the use and disclosure of that
information.
HOW WE MAY USE
AND DISCLOSE HEALTH INFORMATION ABOUT YOU
For Treatment We may use health information about you to
provide you with medical treatment or services. We may disclose health
information about you to doctors, nurses, technicians, office staff or other
personnel who are involved in taking care of you and your health.
For
example, your doctor may be treating you for a heart condition and may need to
know if you have other health problems that could complicate your treatment.
The doctor may use your medical history to decide what treatment is best for
you. The doctor may also tell another doctor about your condition so that
doctor can help determine the most appropriate care for you.
Different
personnel in our office may share information about you and disclose
information to people who do not work in our office in order to coordinate your
care, such as phoning in prescriptions to your pharmacy, scheduling lab work
and ordering x‑rays. Family members and other health care providers may
be part of your medical care outside this office and may require information
about you that we have.
For Payment We may use
and disclose health information about you so that the treatment and services
you receive at this office may be billed to and payment may be collected from
you, an insurance company or a third party. For example, we may need to give
your health plan information about a service you received here so your health
plan will pay us or reimburse you for the service. We may also tell your health
plan about a treatment you are going to receive to obtain prior approval, or to
determine whether your plan will cover the treatment.
For Health
Care Operations We may use and disclose health information about you in
order to run the office and make sure that you and our other patients receive
quality care. For example, we may
use your health information to evaluate the performance of our staff in caring
for you. We may also use health information about all or many of our patients
to help us decide what additional services we should offer, how we can become
more efficient, or whether certain new treatments are effective.
Appointment
Reminders We may contact you as a reminder that you have an
appointment for treatment or medical care at the office.
Treatment
Alternatives We may tell you about or recommend possible treatment
options or alternatives that may be of interest to you.
Health‑Related
Products and Services We may tell you about health‑related products or
services that may be of interest to you.
Please
notify us if you do not wish to be contacted for appointment reminders, or if
you do not wish to receive communications about treatment alternatives or
health‑related products and services. If you advise us in writing (at the
address listed at the top of this Notice) that you do not wish to receive such
communications, we will not use or disclose your information for these
purposes.
You
may revoke your Consent at any time
by giving us written notice. Your revocation will be effective when we receive
it, but it will not apply to any uses and disclosures which occurred before
that time.
If
you do revoke your Consent, we will
not be permitted to use or disclose information for purposes of treatment,
payment or health care operations, and we may therefore choose to discontinue providing you with health care
treatment and services.
SPECIAL
SITUATIONS
We
may use or disclose health information about you without your permission for
the following purposes, subject to all applicable legal requirements and
limitations:
To
Avert a Serious Threat to Health or Safety We may use and
disclose health information about you when necessary to prevent a serious
threat to your health and safety or the health and safety of the public or
another person.
Required By
Law
We will disclose health information about you when required to do so by
federal, state or local law.
Research We may use
and disclose health information about you for research projects that are
subject to a special approval process. We will ask you for your permission if
the researcher will have access to your name, address or other information that
reveals who you are, or will be involved in your care at the office.
Organ and
Tissue Donation If you are an organ donor, we may release health information
to organizations that handle organ procurement or organ, eye or tissue
transplantation or to an organ donation bank, as necessary to facilitate such
donation and transplantation.
Military,
Veterans, National Security and Intelligence If you are or
were a member of the armed forces, or part of the national security or
intelligence communities, we may be required by military command or other
government authorities to release health information about you. We may also
release information about foreign military personnel to the appropriate foreign
military authority.
Workers'
Compensation We may release health information about you for workers'
compensation or similar programs. These programs provide benefits for work‑related
injuries or illness.
Public Health
Risks We may disclose health information about you
for public health reasons in order to prevent or control disease, injury or
disability; or report births, deaths, suspected abuse or neglect, non‑accidental
physical injuries, reactions to medications or problems with products.
Health
Oversight Activities We may disclose
health information to a health oversight agency for audits, investigations,
inspections, or licensing purposes. These disclosures may be necessary for
certain state and federal agencies to monitor the health care system,
government programs, and compliance with civil rights laws.
Lawsuits and
Disputes If you are involved
in a lawsuit or a dispute, we may disclose health information about you in
response to a court or administrative order. Subject to all applicable legal
requirements, we may also disclose health information about you in response to
a subpoena.
Law
Enforcement We may release health information if asked to do so by a
law enforcement official in response to a court order, subpoena, warrant,
summons or similar process, subject to all applicable legal requirements.
Coroners,
Medical Examiners and Funeral Directors We may release health
information to a coroner or medical examiner. This may be necessary, for
example, to identify a deceased person or determine the cause of death.
Information
Not Personally Identifiable We may use or disclose health
information about you in a way that does not personally identify you or reveal
who you are.
Family and
Friends
We may disclose health information about you to your family members or friends
if we obtain your verbal agreement to do so or if we give you an opportunity to
object to such a disclosure and you do not raise an objection. We may also
disclose health information to your family or friends if we can infer from the
circumstances, based on our professional judgment that you would not object. For
example, we may assume you agree to our disclosure of your personal health
information to your spouse when you bring your spouse with you into the exam
room during treatment or while treatment is discussed.
In
situations where you are not capable of giving consent (because you are not
present or due to your incapacity or medical emergency), we may, using our
professional judgment, determine that a disclosure to your family member or
friend is in your best interest. In that situation, we will disclose only health
information relevant to the person's involvement in your care. For example, we
may inform the person who accompanied you to the emergency room that you
suffered a heart attack and provide updates on your progress and prognosis. We
may also use our professional judgment and experience to make reasonable
inferences that it is in your best interest to allow another person to act on
your behalf to pick up, for example, filled prescriptions, medical supplies, or
X‑rays.
OTHER USES AND
DISCLOSURES OF HEALTH INFORMATION
We
will not use or disclose your health information for any purpose other than
those identified in the previous sections without your specific, written Authorization. We must obtain your Authorization separate from any Consent we may have obtained from you.
If you give us Authorization to use
or disclose health information about you, you may revoke that Authorization, in writing, at any time.
If you revoke your Authorization, we
will no longer use or disclose information about you for the reasons covered by
your written Authorization, but we
cannot take back any uses or disclosures already made with your permission.
If we have HIV or substance abuse information
about you, we cannot release that information without a special signed, written
authorization (different than the Authorization
and Consent mentioned above) from
you. In order to disclose these types of records for purposes of treatment,
payment or health care operations, we will have to have both your signed Consent and a special written Authorization that
complies with the law governing HIV or substance abuse records.
YOUR RIGHTS
REGARDING HEALTH INFORMATION ABOUT YOU
You
have the following rights regarding health information we maintain about you:
Right to
Inspect and Copy You have the right to inspect and
copy your health information, such as medical and billing records, that we use
to make decisions about your care. You must submit a written request to Carrie Lowery in order to inspect
and/or copy your health information. If you request a copy of the information,
we may charge a fee for the costs of copying, mailing or other associated
supplies. We may deny your request to inspect and/or copy in certain limited
circumstances. If you are denied access to your health information, you may ask
that the denial be reviewed. If such a review is required by law, we will
select a licensed health care professional to review your request and our
denial. The person conducting the review will not be the person who denied your
request, and we will comply with the outcome of the review.
Right to Amend If you
believe health information we have about you is incorrect or incomplete, you
may ask us to amend the information. You have the right to request an amendment
as long as the information is kept by this office.
To request an amendment, complete and submit a Medical Record
Amendment/Correction Form to Carrie Lowery. We may deny your request for an amendment if it
is not in writing or does not include a reason to support the request. In
addition, we may deny your request if you ask us to amend information that:
a) We did not create,
unless the person or entity that created the information is no longer available
to make the amendment.
b) Is not part of the
health information that we keep.
c) You would not be
permitted to inspect and copy.
Right
to an Accounting of Disclosures You have the right to
request an "accounting of disclosures." This is a list of the
disclosures we made of medical information about you for purposes other than
treatment, payment and health care operations. To obtain this list, you must
submit your request in writing to Carrie Lowery. It must state a time period, which may not be
longer than six years and may not include dates before April 14, 2003. Your
request should indicate in what form you want the list (for example, on paper,
electronically). We may charge you for the costs of providing the list. We will
notify you of the cost involved and you may choose to withdraw or modify your
request at that time before any costs are incurred.
Right
to Request Restrictions You have the right to request a restriction or limitation on the health
information we use or disclose about you for treatment, payment or health care
operations. You also have the right to request a limit on the health
information we disclose about you to someone who is involved in your care or
the payment for it, like a family member or friend. For example, you could ask
that we not use or disclose information about a surgery you had.
We are Not
Required to Agree to Your Request If we do agree, we will comply with
your request unless the information is needed to provide you emergency
treatment.
To request restrictions, you may complete and submit the Request For Restriction On Use/Disclosure
Of Medical Information to Carrie Lowery.
Right
to Request Confidential Communications You have the right
to request that we communicate with you about medical matters in a certain way
or at a certain location. For example, you can ask that we only contact you at
work or by mail.
To request confidential communications, you may complete and
submit the Request For Restriction On
Use/Disclosure Of Medical Information And/Or Confidential Communication to Carrie Lowery. We will not ask you the
reason for your request. We will accommodate all reasonable requests. Your
request must specify how or where you wish to be contacted.
Right
to a Paper Copy of This Notice You have the right to a
paper copy of this notice. You may ask us to give you a copy of this notice at
any time. Even if you have agreed to receive it electronically, you are still
entitled to a paper copy. To obtain such a copy, contact Carrie Lowery.
CHANGES
TO THIS NOTICE
We reserve the right to change this notice, and to make the
revised or changed notice effective for medical information we already have
about you as well as any information we receive in the future. We will post a
summary of the current notice in the office with its effective date in the top
right hand corner. You are entitled to a copy of the notice currently in
effect.
COMPLAINTS
If you believe your privacy rights have been violated, you may
file a complaint with our office or with the Secretary of the Department of
Health and Human Services. To file a complaint with our office, contact Carrie Lowery HIPAA Contact for Dr.
Eggleston (408) 837-0033. You will not be penalized for filing a complaint.